ReDial Project Home Page

Contacts Manager Management of clients, contacts and internal staff	Organisations Manager Management of associated organisations.
Case management tools from simple logging of telephone calls to more complex matters such as assembling evidence when preparing for appeals
Letter creation Create letters, using standard templates and categories	and storage facilities Any letters can be stored and related to existing cases

Frequently Asked Questions Easy access to questions that callers often ask	Easy and restrictable access to administrative functions

Benefits and Income support Record and manage benefit claim information	Analysis functions Detailed reporting and analysis functions By Response Level By Month

Fast Library Search Facilities
Other Features
- Configurable Interface
- Post Log
- Address Management
- Potential for integration with QAS Postcode/Address management software (extra costs involved)

The ReDIAL User Manual can be downloaded in pdf format here.